Shipping Policy
Shipping Policy for Kiormart.pk
At Kiormart.pk, we strive to deliver your orders in a timely and secure manner. Please review our shipping policy below to understand how we process and deliver your items.
1. Shipping Coverage We currently ship to all major cities and regions across Pakistan. International shipping is not available at this time.
2. Processing Time
-
Orders are processed within 1-2 business days after confirmation.
-
Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
-
Standard delivery time is 3-7 business days, depending on your location.
-
Remote or out-of-service areas may experience longer delivery times.
4. Shipping Charges
-
We offer free shipping on orders above a certain amount (as mentioned on our website).
-
For orders below the minimum threshold, a standard shipping fee will be applied at checkout.
5. Order Tracking
-
Once your order is dispatched, you will receive a tracking number via email or SMS.
-
You can use this tracking number to monitor the delivery status on the courier’s website.
6. Delivery Issues If you face any issues such as delay, damage, or missing items:
-
Please contact us at kiormartofficial@gmail.com with your order number and details.
-
Our support team will investigate and resolve the issue promptly.
7. Change of Address
-
Changes to the shipping address must be made before the order is dispatched.
-
Once the order is shipped, we cannot change the delivery address.
8. Undeliverable Packages
-
If an order is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange re-shipment. Additional shipping charges may apply.